A 99.9% Server Uptime
Our cloud web hosting platform is based on a dependable, top–class hardware configuration and a significantly modified Linux variation. Thus, no matter what your web site is, or how many visitors you’ve got, or even if there’s a denial–of–service assault, our web hosting servers will remain up and running and your sites will stay online.
Our cloud web hosting plans packages include a 99.9% server uptime guarantee. And irrespective of which datacenter you pick, our guarantee stays unchanged.
A 99.9% Network Uptime
If you wish to provide a first–rate hosting service, you can hardly lean on the default network configuration in a datacenter. We have built our very own custom network to ensure a lightning–fast connection speed with the rest of the world.
And thanks to this, regardless of which datacenter facilities you opt for: our US located data center, our UK located data center, in our FI located data center, in our Eastern Europe located data center or our AU located data center, you can enjoy an assured 99.9% network uptime. And this guarantee applies to all hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. If you’re not delighted by our services, or if you think that they are inadequate, or if you decide that you must use a VPS plans rather than a cloud hosting package – you will receive your money back, no questions asked.
All domain name registrations are non–refundable, but you will keep complete control over your domains even if you cancel your web hosting account with us.
24/7 Technical Support
We have mindfully chosen each individual member of our 24x7 support team to make certain that we can offer the very best customer support service that you can possibly get. Each one of our techs has several years of experience working with web hosting accounts behind his back, therefore they know very well what they are doing. Besides, they are at your disposal 24x7 – you’ll be able to touch base with them at any moment and they will respond as soon as possible.
Their average ticket response time is just 20 minutes, whilst with many other web hosting providers you need to wait around for days. Besides, we offer a 1–hour response time guarantee. Irrespective of what happens, your inquiries will be replied to in less than 60 minutes.