Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • In the Control Panel you will find an exhaustive Help Center section offering tons of help articles and commonly asked questions. They are contributed by our support team of proficient techs. Simply type in your question and our clever platform will provide you with the best answer.

  • Top quality support service
  • How–To Videos

  • For those of you who wish to learn how to troubleshoot a regularly experienced issue by watching a tutorial video, we have added a compilation of video tutorials to our Control Panel. All the educational video clips are brief and easy to grasp. They offer you visual demonstrations of various web site management actions.

  • Intuitive help center
  • A 60–Minute Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24x7x365 customer service with a one–hour ticket response time guarantee. Our team of capable customer service technicians will be available to you to reply to all the questions that you could possibly have. During non–busy times, a response will be provided in even less than 20 minutes.