Support and Help Channels

  • 1 hour ticket response time
  • A 60 minutes Ticket Solution Guarantee

  • Each ticket you send to our tech support team will be answered within up to 1 hour. The basic problems are going to be taken care of right away. Nevertheless, if the support question you have posted requires the assistance of a capable administrator, we will send the ticket to him and will inform you about the hold–off.

  • Top quality support service
  • Top–quality Customer Support Service

  • We’ll be working for you 24/7/365 to offer you assistance and tech support and to aid you with any problem that you could stumble upon as you are supervising your virtual server. We can aid you with all installed in advance packages, such as your Operating System, server management panel (with regards to the VPS type) and the Control Panel produced solely by our developers.

  • Intuitive help center
  • An Intuitive Help Zone

  • A descriptive and constantly updated collection of articles is integrated into our in–house built Control Panel. It offers quick tips about how to perform all the regular site administration tasks. The Help zone offers thorough how to content articles and step–by–step video courses. You can gain access to the Help area by clicking on the Help or Video buttons in the top right side of each Control Panel section.